January 9, 2017
Effective January 1, 2017, Empire BlueCross BlueShield created a new dedicated phone number for NYCDCC members who are seeking assistance. The dedicated phone number, which now appears on the back of your new ID cards, will allow for quicker and more efficient member services. Although the phone number you have used previously to contact Empire BlueCross BlueShield will still work, you should utilize the following phone number to maximize your service:
Empire BlueCross BlueShield- (844) 416-6387
As always, if you have any general questions regarding your benefits, you can contact the Fund Office at (800) 529-FUND (3863).