May 5, 2017
Following the Fund Office announcing plans to move toward vacation payments via debit card in lieu of paper checks beginning in June 2017, we heard feedback from the membership asking if we could also provide an option for payments to be made by direct deposit. The Fund Office, along with the Board of Trustees, took these requests very seriously, and thoroughly researched the logistics and process involved in allowing for this option. As a result, we are pleased to announce that we will now be offering the option for vacation payments to be made via direct deposit into a personal checking or savings account as well.
The addition of this option will entail large scale changes to our internal programming system, which means we will be postponing the implementation of paperless vacation benefit payments until September 2017. Therefore, your June vacation payments will be issued via a paper check, and benefit payments thereafter will be made either by direct deposit to your personal checking or savings account, or through the rapid! PayCard.
In order to provide an increased level of security, we will also be changing the password requirements for logging into the private member area to be more complex. Instructions on how this will work, including what you will need to do to change your passwords, will be sent to you in a future communication.
Please stay tuned to our website and social media pages, and also be on the lookout for a mailing to your homes on this issue in the near future. If you have questions about your upcoming June vacation payments, you can call our Member Services Department at (800) 529-FUND (3863).