Independence Administrators Announces Change to Website Address

September 30, 2025

Important information for NYCDCC Welfare Fund participants covered through Independence Administrators (“IA”):

Recently, IA announced that, effective October 1st, 2025, as part of its ongoing commitment to providing you with the best experience possible, that it would be transitioning website addresses from ibxtpa.com to ibx.com. The announcement also included the following information about the transition:

-Seamless transition: The transition will be smooth, as you will be automatically redirected from ibxtpa.com to ibx.com after October 1. Until then, banners on the ibxtpa.com page will indicate the change.

-Improved user experience: The new website offers an up-to-date look and feel, as well as a more robust and user-friendly interface. It will be easier for you to navigate and find information.

-No Change to Portal: You can still log in to your portal at myibxtpabenefits.com. You can also find the member login page here.

If you have questions regarding this transition, please contact IA directly at (833) 242-3330.