Information Regarding Issues Potentially Affecting rapid! PayCard Users

December 1, 2017

The Fund Office has just been notified that the MasterCard network with which rapid! PayCard operates is experiencing some intermittent issues with its service that may be preventing cardholders from accessing their information and/or the money they have in their accounts. These issues may be impacting those of you who received your vacation payment through rapid! PayCard today. We have been told by rapid! PayCard representatives that they are working diligently with MasterCard to rectify these issues.

If you have experienced any issues with your rapid! PayCard today, please contact them directly at (877) 380-0980. Please note that any calls to the Fund Office will need to be redirected to rapid! PayCard.