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Desktop Support Technician

DEPARTMENT: Information Technology

POSITION REPORT TO: Technical Systems Manager

FLSA STATUS: Non-exempt

DIRECT REPORTS: None

POSITION PURPOSE:

The Desktop Support Technician is responsible for hardware and software desktop support in a Windows based environment. This person should work well individually and as a team player while striving to offer the highest quality of service and support to the employees of the Benefit Funds.

ESSENTIAL JOB FUNCTIONS:

  • Responsible for resolving hardware or software issues by identifying and researching issues including, but not exclusive to, login problems, system errors, hardware errors with computer, monitor, keyboard, mouse, etc.
  • Provide support via email, phone, and in person as determined by need. Respond to group and/or individual moves of equipment.
  • Follow all support issues to full resolution, implementing workarounds as needed and ensuring problems do not return once solved.
  • Provide support for all desktop software in use by organization, including Microsoft Office 365 applications, Adobe and Kofax Power PDF, anti-virus, and other applications as necessary.
  • Perform regular and preventative maintenance and updates to desktop machines to ensure proper functioning, maintain compliance, and reduce future equipment issues and failures.
  • Complete assigned technical tasks in a timely manner.
  • Utilize an incident ticketing system to receive and track support requests, problem fixes, permission changes, and other helpdesk related activity. Maintain detailed ticket notes for inter- and intra-department communication regarding issues and to provide status reports. Document all symptoms, research, steps taken, changes, and fixes for future incidents, audits, persistent problems, self-help documentation, and standard operating procedures.
  • Work individually or as a team member on small to intermediate size technical projects of low to moderate complexity.
  • Proactively communicate issues and status reports to senior IT staff.
  • Successfully complete all relevant general and technical training programs in accordance with departmental goals and objectives.
  • Responsible for installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance.
  • Assist Systems Administrator and other IT staff with advanced tasks such as user, server, and network management when needed.

REQUIREMENTS/EDUCATION:

  • Bachelor’s degree in Computer Science or equivalent combination of education, experience, and certifications
  • Three (3) years of experience in a desktop support role
  • Advanced knowledge of Windows 10. Knowledge of Windows 11 is a plus
  • Advanced knowledge of virus and malware removal
  • Knowledge of iPhone/iPad configuration
  • Excellent oral and written communication, organizational, technical, and analytical skills
  • Must be task oriented and self-driven

OTHER SKILLS & ABILITIES:

  • Willingness to learn more advanced technology skills from senior IT staff

PHYSICAL DEMAND:

  • While performing the duties of this job, the employee is regularly required to sit; talk or hear, in person and by telephone; use hands to fingers, handle, feel or operate computers and other standard office equipment; and reach with hands or arms. The employee is frequently required to walk and stand.
  • Must be able to lift and/or move up to 50 pounds.

Apply:

To apply, please send resume to resume@nyccbf.org.

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Theresa Iannizzi, 212-366-7599.

Salary and Benefits:

Salary Range: $50,000 to $55,000.

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

Human Resources Director

DEPARTMENT: Human Resources
FLSA STATUS: Exempt

POSITION PURPOSE:

The Human Resources Director is responsible for all aspects of the employee life cycle, and works closely with the Funds’ and Carpenters’ Training Center leadership team to develop and implement best practice approaches in the areas of policies and procedures, compliance, employee relations, recruiting, compensation, performance management, and other aspects of human resources management.

DUTIES AND RESPONSIBILITIES:

-Responsible for providing full cycle, day-to-day Human Resources support to employees of the Fund Office and Carpenters Training Center, including in the areas of:
1. recruitment and hiring (including identifying and understanding hiring needs, posting jobs,
recruiting, interviewing and hiring candidates and onboarding new employees);
2. performance management (including managing all aspects of an annual performance
review process);
3. employee training, development, recognition, and morale;
4. employee relations and investigations;
5. employment policy development, review and updating, and implementation;
6. employment policy interpretation and enforcement, including employee disciplinary actions;
7. compensation, benefits (in consultation with Welfare Fund) and leave management;
8. record management (including maintaining key records and lists and providing reports to the Board of Trustees on specific matters) and
9. separation from employment (including conducting exit interviews).

-Conducts research and analysis of, and makes recommendations concerning, organizational trends, including review of reports and metrics from the organization’s human resource information system
(HRIS) or talent management system.
-Maintains and applies knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
-Provides advice and coaching to managers, including advice on addressing performance issues, developing direct reports and handling employee relations issues.
-Ensures effective documentation and record keeping practices, i.e., employee files, record retention, etc.
-Performs other duties and ad hoc projects as required.

EDUCATION AND EXPERIENCE:
-Bachelor’s degree in Human Resources, Business Administration, or related field required.
-A minimum of five to seven years’ experience in a management capacity.
-A minimum of seven to ten years’ experience in overall Human Resources functions, including significant responsibility for employee relations and leave management.
-Payroll experience highly preferred.
-HRCI or SHRM-CP or SHRM-SCP highly preferred.

REQUIRED SKILLS/ABILITIES:
-Excellent verbal and written communication skills.
-Excellent judgment and follow through.
-Excellent interpersonal, negotiation, and conflict resolution skills.
-Excellent organizational skills, attention to detail, and ability to handle multiple requests in a timely manner.
-Ability to develop and foster collaborative working relationships across the organization, with various levels of employees.
-Excellent analytical and problem-solving skills.
-Ability to prioritize tasks, delegate them when appropriate, and set realistic goals and milestones.
-Ability to work with little to no supervision of daily activities
-Ability to act with integrity, professionalism, and confidentiality.
-Thorough knowledge of federal, state, and local employment laws and regulations.
-Proficient with Microsoft Office Suite or related software.
-Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Apply:
To apply, please send resume to resume@nyccbf.org.

EEO Statement
The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Theresa Iannizzi, 212-366-7599.

Salary and Benefits:

Salary Range: $120,000 to $130,000.

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

Sr. Staff Accountant

DEPARTMENT: Accounting

POSITION REPORT TO: Assistant Controller

FLSA STATUS: Non-Exempt

DIRECT REPORTS: None

ESSENTIAL JOB FUNCTIONS:

General Accounting

  • Monthly reconciliation of Bank Accounts.
  • Preparation of journal entries for GL posting of Receipts and Disbursements.
  • Update budget expense worksheets for the Benefit Funds and CTC.
  • Prepare market value report per Investment Manager.
  • Prepare monthly investment journal entries.
  • Assist in annual budget preparation.
  • Daily bank deposits.
  • Reconciliation of school conference expenses and reimbursements.
  • Tracking of Benefit Fund Travel and Conference expenses.
  • Maintain and update the Promo funds receipt schedule.
  • Prepare the Fixed Assets schedule and depreciation.
  • Assist with yearend Audit request.
  • Yearend accrual processing.
  • Administrative expense allocation and chargebacks.
  • Other projects as requested by the CFO, Controller and Assistant Controller.
  • Assist with Urban payment processing.
  • Assist with other accounting tasks when needed.

Payroll Processing

  • Assist with shared cost payroll processing.
  • Assist with the preparation of payroll worksheets associated with payroll tax with holdings, FSA, commuter and transit benefits.

Accounts Payable

  • Review invoices to determine which entity is responsible for payment.
  • Verify invoices are properly approved and agrees to contract.
  • Review AP reports to verify invoices are coded to the correct expense account.
  • Maintaining document files.
  • 1099 Reporting.

ADDITIONAL SKILLS & ABILITIES:

  • High degree of accounting and financial analysis skills
  • Must be proficient in Microsoft Word, Excel, and Outlook
  • Excellent oral and written communication skills

REQUIREMENTS/EDUCATION:

  • Bachelor’s degree in Accounting or Finance
  • At least two (3) years of experience in accounts payable, receivable, and financial reporting
  • Experience with General Ledger processing systems

Apply:

To apply, please send resume to resume@nyccbf.org.

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Theresa Iannizzi, 212-366-7599.

Salary and Benefits:

Salary Range: $65,000 to $68,000.

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

P/T Scaffolding Instructor

DEPARTMENT: Carpenters Training Center
POSITION REPORT TO: Director of Training
FLSA STATUS: Non-Exempt
DIRECT REPORTS: Director, Assistant Director
The hourly rate for this position is currently $61.05 per hour.

DESCRIPTION:
The New York City District Council of Carpenters Training Center is seeking a part-time Scaffolding Instructor with a minimum of 10 years work experience within the Scaffolding Industry. Must have knowledge of means and materials used within the New York City & Scaffolding Trade.

JOB RESPONSIBILITIES:
– Organize and present programs of practical and technical instruction on Scaffolding principals, means and methods; including demonstrations of skills required in the trade, lectures on theory, techniques, and terminology.
– Plan and supervise training of apprentices, individually or in groups.
– Maintain inventory and equipment records within assigned classroom and workspace.
– Assure that all students abide by the guidelines, policies, rules and regulations set by the NYC Carpenters Training Center.
– Test and evaluate achievement of students in technical knowledge and trade skills.
– Maintain attendance records and task sheets.
– Add new projects in coordination with Administration, including any products or technologies new to the industry. Recommend or suggest changes for the improvement of the training program.
– Train in all subject matters needed by the Carpenters Training Center to instruct apprentices and journey level members, including Health and Safety courses.

REQUIREMENTS
– Knowledge of training theory and its practical application.
– Skilled in prioritizing & assigning work, preparing reports, and adapting instruction to meet individual needs.
– Strong public speaking ability.
– Must be willing to attend UBC training classes in Las Vegas.
– Prior instructor experience preferred.
– Basic Computer Skills.
– Must be open to a flexible schedule.

They New York City District Council of Carpenters Training Center offers competitive salaries and comprehensive benefits. The Carpenters Training Center is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. M/F/D/V Interested candidates should submit a cover letter and resume to resume@nyccbf.org.

Vendor Claims Invoice Analyst

REPORTS TO: Welfare Manager
FLSA STATUS: Non-Exempt
DIRECT REPORTS: None

SALARY AND BENEFITS:

The salary range for this position is $43,000 – $49,000

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

POSITION PURPOSE:
The Vendor Invoice Analyst is responsible for the accuracy and timeliness of the Welfare Funds’ claims to and from various vendors for approximately 20,000 Union members 8,000 retirees and their dependents. Ensures claim invoices are appropriately paid for eligible participants. Record and maintain Welfare Department expenditures. Assists on the accuracy of external annual audits.

ESSENTIAL JOB FUNCTIONS:

-Responsible for reviewing and reconciling vendor claim invoices and recording departmental expenditures.
-Responsible for reviewing and uploading Paid Family Leave data to the Department of Finance portal on a quarterly basis.
-Ensures accuracy on 1095 B reporting.
-Processes “self-pay” payments in company’s software
-Assists external auditors on annual review of welfare claims and eligibility inquiries.
-Responsible for processing both out-of-network and in-network vision and hearing claims.
-Identify and support implantation of process improvement and recommendations of enhancements to processes.
-Performs multiple work roles with expanded knowledge and skill sets such as data entry, processing multifaceted transaction, and handling eligibility inquiries under minimal supervision.
-Performs other duties as assigned or required.

EDUCATION & EXPERIENCE:
-Associates degree.
-Experience in health and welfare benefit plan administration preferably in a multi-employer environment.

REQUIRED SKILLS/ABILITIES:
-Excellent verbal and written communication skills
-Superior organization skills
-Requires independent decision making on complex situations.
-Demonstrated ability to effectively manage multiple priorities
-High attention to detail.
-Knowledge of ISSI systems or knowledge of benefit administration systems and strong ability to learn new systems
-Proficient in MS EXCEL

APPLY:
To apply, please send resume to resume@nyccbf.org.

EEO STATEMENT
The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal,
state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Theresa Iannizzi, 212-366-7599.

Vacation Fund Operations Associate

REPORTS TO: Welfare Manager
FLSA STATUS: Non-Exempt
DIRECT REPORTS: None

SALARY AND BENEFITS:

The salary range for this position is $50,000 – $57,000

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

POSITION PURPOSE:
The Vacation Fund Associate is responsible for the administration of the Fund’s vacation benefit for approximately 20,000 union members. Primarily responsible for overseeing the proper distribution of the vacation benefit to recipients on a quarterly basis. Focusing on reconcilements, daily operations support, member inquiries, transaction processing and maintenance of member records.

ESSENTIAL JOB FUNCTIONS:

-Analyze vacation receipts transactions on a consistent basis to ensure payment accuracy.
-Work collaboratively with various departments to perform vacation contribution audits.
-Reconciles vacation benefit discrepancies
-Produces vacation benefit payments to members and beneficiaries.
-Interacts, responds to, and resolves member vacation benefit inquiries through multiple channels including phone, email, and written correspondence.
-Prepares vacation benefit payments to members and beneficiaries.
-Perform multiple work roles with expanded knowledge and skill sets such as data entry, processing multifaceted transactions, and handling inquiries under minimal supervision.
-Requires independent decision making on complex claim situations involving pending matters as well as possible audit and remittance adjustments.
-Identify issues and recommend enhancements to current processes.
-Comply with all Plan rules, Fund policies and all other applicable rules and regulations.
-Perform other duties as assigned or required.

EDUCATION & EXPERIENCE:
-Associates Degree required. Bachelor’s Degree preferred.
-Knowledge of Benefits Administration Systems and a strong ability to learn new systems.

REQUIRED SKILLS/ABILITIES:
-Excellent verbal and written communication skills.
-Excellent interpersonal skills.
-Ability to work independently and collaboratively as needed.
-Superior organizational skills.
-Ability to effectively manage multiple priorities.
-High level of attention to detail.
-Proficiency in MS Word and Excel

APPLY:
To apply, please send resume to resume@nyccbf.org.

EEO STATEMENT
The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal,
state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Theresa Iannizzi, 212-366-7599.