NEW: NYCDCC Welfare Fund to Offer Special Access to Memorial Sloan Kettering Cancer Center

August 1, 2019

Receiving a cancer diagnosis can be overwhelming, whether it happens to you or to a family member. In that moment of uncertainty and fear, you need a reliable place to turn to for help. Effective September 1, 2019, in an effort to help our participants through such a potentially stressful period, the NYCDCC Welfare Fund will begin providing participants with special access to Memorial Sloan Kettering Cancer Center (MSK) through the MSK Direct program.

MSK Direct ensures access to a dedicated and compassionate team of cancer specialists. When facing cancer, getting the right diagnosis and care plan as early as possible is critical. Through MSK Direct, you will have access to experienced nurses, social workers, and MSK Direct Care Advisors who will guide you through the process of seeking care at MSK. They can facilitate prompt access to a doctor, including an appointment with an appropriate specialist at MSK within two business days of speaking with a representative.

MSK Direct Care Advisors will help you gather all necessary medical records and meet you at your first appointment to introduce you to the clinical team that will be handling your treatment.  

All eligible NYCDCC Welfare Fund participants (including retirees) and their family members, will have access to MSK Direct at no additional cost beyond standard co-pays and deductibles (*Out-of-Network rates may apply for Medicare-eligible retirees enrolled in UnitedHealthcare’s Group Medicare Advantage PPO Plan offered through the NYCDCC Welfare Fund). Your spouse, domestic partner, children, parents, and parents-in-law can all utilize the services offered by MSK Direct (subject to health insurance coverage for care at MSK) should they need assistance. 

MSK Direct will be available to you even before you have a confirmed cancer diagnosis. You may contact MSK Direct if your doctor has recommended that you see an oncology provider or after a test that indicates a suspicion of cancer. If you have already been diagnosed with cancer, or are in treatment elsewhere, you can contact MSK Direct to schedule an appointment for a second opinion. Via MSK Direct, you will have access to exceptional cancer care — and peace of mind — that you are in the right hands.

MSK Direct will be available through the NYCDCC Welfare Fund’s dedicated toll-free MSK Direct phone line at 833-786-3368 from Monday through Friday, 8:30 a.m. to 5:30 p.m. No enrollment will be necessary to utilize MSK Direct. For more information, please click the flyers we have included with this article.