What should I do about unpaid medical bills?

March 17, 2022

If you are a non-Medicare eligible member, contact Independence Administrators. You can log onto www.MyIBXTPAbenefits.com and register to view your claims that have been processed. If a claim was denied by Independence Administrators, contact them for appeal instructions. If you are Medicare-eligible, contact UnitedHealthcare directly at www.UHCretiree.com or by calling (888) 736-7441.