January 9, 2014
If you are a non-Medicare eligible member, contact Empire Blue Cross Blue Shield. You can log onto www.empireblue.com and register to view your claims that have been processed. If a claim was denied by Empire Blue Cross Blue Shield, contact Empire for appeal instructions.
If you are Medicare-eligible, contact UnitedHealthcare directly at www.UHCretiree.com or by calling (888) 736-7441.